![]() However the Fitbit custo rep was very nice to me and told me I could sync with my cell and then transfer that to the Windoze app and get about the same thing. I talked to Fitbit custo service today and they said they used to include the dongle but quit because so few people needed it (an euphemism for Windows 7 users) that it was wasted money. That'll cost more money than I already have spent on my Alta HR. And you can be sure I'm not going to upgrade my laptop to Windows 10 just to make Fitbit work. My laptop already has Bluetooth, so if that is all it is then even if I buy it, it's not going to fix my problem. (And thanks for the reply.)īTW, I'm thinking the dongle is a USB to Bluetooth adapter. That is an indication of how much they care about their customers. It worked and then Fitbit broke it, and they didn't even care enough to go back and fix what they broke. I'll check the price of the dongle but it annoys me to have to pay even more after replacing the ugly standard Fitbit wrist band.Īnd from the posts above, it used to work with Windows 7. That's a difference between a good corporation and an unbelievable fantastic corporation. Sure Fitbit appears it will improve my health, but it's the little details that Fitbit doesn't cover, while Amazon covers everything upwards, downwards, inside out and 7 ways from Sunday. I'm not going to bother checking Fitbit's stock. I notice Amazon stock is about $1,200 right now. If Fitbit were Amazon they would have downloads available for iOS, Windows and Google mobile devices, and iOS, Windows and Linux currently in use, including Windows 7 and above. I already had to buy a replacement band because the plastic band is so. It's annoying that now I have to purchase yet another item to make my new Fitbit Alta HR work. My memory is not perfect, perhaps I'm wrong. Back when I first researched Fitbit I recall that they said it was Windows 7 compatible. Perhaps so but it annoys the hell out of me. My state has a law of implied merchantability which states that every product must live up to the manufacturers or seller's advertising claims or the seller is required to issue a full refund.Ĭome on Fitbit, provide us with a Windows 7 program that works, and provide it on your corporate website, not on some third party server that might be in China or for that matter any country in the world. I think it is up to Fitbit to make it work with Windows 7 because that is the advertising claim. The download could have a virus or back door or anything! I don't want to go to a third party website to download any software because I don't trust anybody but Fitbit to provide the software. The only option is to close the app and try again until you finally get the message that it just isn't going to work. At the step where it shows somebody inserting something that looks like it could maybe fit a USB plug there is no button "next" to get past that. However, when I begin the process to sync and attach USB cable and plug it all in I hit "next" and get an instruction, "insert dongle." What dongle? What is a dongle? All I got is a USB charge/connect cable. While about 82% of users of Fitbit Connect come from the United States, it is also popular in Canada and United Kingdom.I just this moment downloaded the Windows app from the link /setup and it does install. In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The software installer includes 16 files and is usually about 4.01 MB (4,209,336 bytes). ![]() It also adds an icon to the Windows notifications area in order to provide access to the program. The programs's main executable is fitbit connect.exe and has been seen to consume an average CPU of less than one percent, and utilizes about 1.41 MB of memory. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). Delaying the start of this service is possible through the service manager. It adds a background controller service that is set to automatically run. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The most used version is 1., with over 98% of all installations currently using this version. Fitbit Connect is a program developed by Fitbit.
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